Privacy Policy

We collect information you provide directly — including your name, email address, phone number, company, and farm or business details when you submit an enquiry, complete the farmer survey, register for a partner account, or purchase digital resources. We also collect documents you upload as part of onboarding (identity documents, licences, bank confirmation letters), which are stored as private files accessible only to authorised personnel. Additionally, we gather standard technical data such as browser type, device information, and usage analytics when you visit our website.

We use your information to respond to enquiries, process farmer onboarding and partnership applications, deliver project management and advisory services, process and fulfil purchases of digital resources, communicate with you about your account or application, and maintain the security and integrity of the platform. We do not sell your personal data to third parties.

We process your personal data on the basis of your consent, the performance of a contract or pre-contractual steps you request, our legitimate interests in operating and securing the business, and compliance with applicable legal and regulatory obligations under UAE law.

We may share your information with trusted service providers who help us operate the platform (such as payment processors and cloud infrastructure providers), government or regulatory authorities where required by law, and partner farms or organisations only where you have consented or where a partnership relationship has been formally established. All third parties are bound by confidentiality and data protection obligations.

We apply technical and organisational measures designed to protect your personal data, including encrypted data transmission, role-based access controls, and private document storage for sensitive files such as identity documents and bank confirmation letters. Access to onboarding and partner data is restricted to authorised administrative and management personnel only.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including the duration of any active partnership or project relationship, and thereafter as required to comply with legal, accounting, or regulatory obligations.

Subject to applicable UAE law, you may request access to, correction of, or deletion of your personal data, withdraw consent to processing where consent was the basis, and lodge a complaint with the relevant authority. To exercise these rights, contact us at info@alwatanya.ae.

Our website uses essential cookies required for functionality and optional analytics to help us understand and improve site performance. You can control non-essential cookies through your browser settings; essential cookies are necessary for the platform to function correctly.

Our platform and services are intended for businesses, farm owners, investors, and professional partners. We do not knowingly collect personal data from children, and the platform is not directed at individuals under the applicable age of digital consent.

Your data may be processed or stored on servers located outside the United Arab Emirates. Where this occurs, we rely on appropriate safeguards and contractual measures to ensure a level of data protection consistent with applicable UAE requirements.

We may update this Privacy Policy from time to time. We will indicate the most recent revision by updating the "Last updated" date above. We encourage you to review this page periodically to stay informed of any changes.