Home/Support Center
Help & Resources

How can we help?

Find answers, learn your way around the platform, and reach the right team — whether you're a farm partner, customer, employee, or supplier.

User Guides

Find your portal

Each role has a dedicated workspace. Pick yours to get started.

Farm Partners

Manage your farm, production cycles, settlements, and documents from the Partner Portal.

Partner Portal

Customers

Browse and purchase digital products, then access downloads from your purchases dashboard.

Shop

Employees

Access operations, procurement, finance, HR, and compliance modules from the internal portal.

Portal

Suppliers & Buyers

Respond to RFQs, fulfill orders, confirm deliveries, and manage invoices in dedicated portals.

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FAQ

Frequently asked questions

Contact Channels

Talk to the right team

Email Support

info@alwatanya.ae

General & technical inquiries

Call Us

+971 (0) ...

Mon–Fri, 8am–6pm GST

In-App Support

Partner Portal → I Need Help

For registered farm partners